RETRO ARCADE TERMS AND CONDITIONS

Our Terms of Business When Hiring Out The Arcade Machines

BOOKINGS

To confirm your Retro Arcade booking, we require a non-refundable deposit of 25%.  A booking will not be confirmed until the deposit has been paid and a form has been completed

In the event of a cancellation Curbside Gaming will work with you to mutually agree an alternative date and time.

All balances due must be paid and cleared at least 7  days prior to the Event.

We will require a £100 refundable damages deposit.

Although we will endeavour to arrive 30 minutes before the time booked, we cannot be held responsible for events such as traffic delays. In the event of a late arrival, we will endeavour to give you as much notice as possible and continue the session until the amount of time booked has passed.

In the unlikely event of a major technical failure with the Arcade Machines, or any other unforeseen circumstances beyond our control, such as Illness or severe weather, a full refund will be offered, or an alternative date arranged.

We aim to arrive 30 minutes before the start of your booking to set up, if you are booking us for a wedding or event, and require us to arrive earlier than this, please notify us at the time of booking, so we can take this into account

Our parties are best suited for ages 7 and above. Any player below 7 years old will require a parent to be sat with them at all times.

There is a minimum spend of £200 on the cost of renting the arcade machines and consoles.

SITE

It is the event organiser’s responsibility to ensure that there is enough space for the equipment they have booked for and to make us aware of the number available plug sockets we have available to use.

If on arrival we find the venue to be unsuitable for any reason, we reserve the right to terminate the booking, without compensation. The host also has last word on where the equipment is placed and plugged in, any disagreeing, rude or abusive behaviour will not be tolerated, and we reserve the right to terminate the session without compensation.

If power is not available, the event organiser is responsible for notifying Curbside Gaming for the hire of its generator which is an additional £50

If on arrival we find that the venue and power is unavailable and the hire of our generator has not been prearranged, we reserve the right to terminate the session without compensation.

In the highly unlikely event of damage to household electrics, under no circumstances can we be held responsible for any damage that is considered to be have been caused by our use.

HEALTH & SAFETY

Although every effort is made to keep the environment around us safe and clean and in accordance with Health & Safety requirements, anyone entering our gaming van does so entirely at their own risk.

No food or drink to be consumed around the equipment

Curbside Gaming holds full Public Liability Insurance and relevant Risk Assessments which are available prior to the event or alternatively, can be provided on the day. It is the responsibility of the event organiser to notify Curbside Gaming of any other Health and Safety paperwork they require for their event.

All members of staff who work for Curbside Gaming Ltd and are over the age of 18 years old, have all had an enhanced DBS check.

Curbside Gaming Ltd takes no responsibility for allergic reactions. We clean and disinfect our gaming van before every party. However, we cannot guarantee that this will remove all allergens. Please inform Curbside Gaming if anyone taking part in a booking has any allergies, so that reasonable precautions can be taken. If in any doubt of guest’s safety, please do not allow them to attend the booking.

BEHAVIOUR

In the event of damage to any of our equipment or vehicle that is caused by excessively harsh treatment or vandalism and that is deemed purposeful, we reserve the right to charge the event/party organiser the full amount to repair or replace the equipment.

We will not tolerate bad behaviour, bad language, aggressive behaviour or threatening behaviour towards our staff or other partygoers. In the event of such acts, we reserve the right to terminate the session immediately and any money paid will be forfeited.

LIMITATIONS OF USE

The Curbside Gaming van is strictly for private use ONLY i.e private parties, weddings, privately organised events etc.

Curbside Gaming Ltd does not charge to play its consoles and games, they are privately owned and are made available, completely Free of Charge.

Curbside Gaming Ltd reserves the right to charge a hire fee for its customised van, audio visual equipment and to cover the costs of the staffs’ time, transportation and all other associated costs.

Curbside Gaming Ltd does not charge to play its games, they are privately owned and are made available, completely Free of Charge. We charge for the hire of the arcade.

COVID-19

Cancellations due to COVID-19.  -If the party is cancelled because the government has introduced new restrictions then a full refund will be offered.

If the party is cancelled because of a guest or host falling sick from COVID-19 then a new party date will be offered but no refund will be given.

Note – Event organiser is considered to be the person who made the booking.